Frequently Asked Questions
Everything you need to know about high-end home essentials without the luxury markup.
How can Italic offer luxury quality at such low prices?
By partnering directly with the world's leading manufacturers—the same ones behind your favorite heritage brands—and removing the traditional retail markup, we pass the savings directly to you.
What is your return policy for home goods?
We offer a 30-day return window for most home products. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location and the size of the items ordered.
Are your textiles OEKO-TEX certified?
Yes, many of our bedding and bath products are OEKO-TEX Standard 100 certified, ensuring they are free from harmful chemicals and safe for your home and family.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. Please allow 24-48 hours for the carrier to update the status.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Affirm.